We analyzed 500+ public reviews from G2, Capterra, Google Play, AppBrain & Apple App Store. Here are the concerns raised by users.
SUPPORT
Customers report repeated difficulties getting through to support, along with lengthy waits for assistance and resolution.
Customer support sucks. No one pick call even after 100s of tries… they disconnect on your face saying that is another team
Terrible support, huge lag times
PAYROLL ACCURACY
Users mention payroll errors and difficulties making necessary corrections, particularly around month-end processing.
Earnings “misreported” despite 3+ weeks of requests
Month-end runs can’t correct missed exit dates
MOBILE APP
Users point to location-detection problems during login and push notifications failing despite required permissions being enabled.
Unable to log in due to inaccurate geolocation detection
Your Push Notification is not working… all permissions granted
CONFIGURATION
Users highlight limited customization options alongside a learning curve that can make configuration more challenging.
Certain customizations require technical knowledge
Not at all customizable
Slow modules
Users point to slow loading times affecting productivity, alongside account blocks triggered by frequent requests during payslip downloads.
Slow loading times, impacting overall experience and efficiency
Account block due to multiple request in a minute
Why businesses choose factoHR over Zoho People.
| Features |
|
|
| Attendance | ||
Reports
Reports like attendance punch, schedule reporting, etc
|
||
| Attendance Processing Waiting Period | No waiting period | 48 hours |
|
Integrated Attendance Leave Calendar
A complete calendar showing employee’s attendance, leave, holiday, missed punch, etc
|
||
| Payroll | ||
| Pms Linked With Payroll | ||
| Payslip With Multiple Languages | ||
| Off-Cycle Payroll Process | ||
| Leave | ||
|
Leave Application Restrictions
full-day, half-day, 1/4 day, and 3/4 day and hourly leave
|
None | Minimum 2.5 hourly leave need to be taken |
| TADA | ||
| In-Depth Expenses Management | ||
| CTC & NON-CTC Reimbursement Application | ||
| Web + Mobile app | ||
| Business Travel Expense | ||
| Self-Service Portal | ||
| Mood Analysis | ||
| Announcements
Important message by HR and CEO
|
||
| Wish Celebration
Birthday-Work and Marriage Anniversary Alerts
|
||
| Document Sharing
Share varied documents related to policies, training, updates, etc., with the employees
|
||
| Employee Survey
Take the Survey of Employees for any events
|
||
| Acknowledgement
Ask employees’ acknowledgement for important events
|
||
| Value for Money | ||
| Getting Previous Year Data From Front End | ||
| Flexible Policy Configurations | ||
| Multi Company Management | ||
| Bulk Upload Facility | Unlimited screens | Limited screens |
| Front End Configuration | ||
| Try factoHR for Free |
A software that links the performance management module directly with payroll.
With end-to-end HR automation, factoHR provides customized solutions trusted by growing businesses.
4.9 rating on G2
5 rating on Capterra
factoHR is an all-in-one HR platform and a Zoho People alternative that simplifies payroll, compliance, performance, and workforce management through automation and advanced features.
As a trusted alternative to Zoho People, it enables seamless task approvals, real-time updates, and effortless workforce management directly from smartphones, ensuring higher accessibility and efficiency.
Businesses can simplify HR and payroll processes with ease, as factoHR helps eliminate manual tasks and ensures compliance, making it the ideal alternative to Zoho People for growing organizations.
factoHR offers compliance-ready payroll, making it a reliable solution for businesses that need accurate statutory tax compliance, PF/ESI management, and real-time statutory updates.
factoHR enables us to serve, track, and add value to our employees’ efficiency, which has resulted in a productivity increase of 40%.
factoHR has helped us to reduce payroll workforce in half and increased efficiency upto 50% by unifying and streamlining data collection.
With a current membership of 700 members, our Exempted PF trust has relied on factoHR to manage our accounts and investment activities since 2015. Their all-inclusive, all-in-one solution has significantly simplified our operations.
The best thing about FactoHR is their team, they exactly understood our requirement and made integrating a seamless process with our existing services.
factoHR’s Best Practices, Integrated modules and User friendly interface helped us to create centralized platform for our organization to automate end to end processes from on-boarding till retirement of all employees.
factoHR’s HR software is customized to Indian HR and payroll needs, ensuring accurate statutory compliance, PF/ESI filings, and real-time payroll processing.
factoHR serves multiple industries like manufacturing, IT, finance, healthcare, and retail with customized workflows and role-based access.
The software can automatically manage PF, ESI, PT, TDS, and other statutory filings, minimizing manual compliance risks for employers.
One of the best HR software solutions for growing businesses is factoHR, as it is fully scalable, allowing companies to expand from small teams to large enterprises without changing platforms.
With factoHR, integrations with attendance devices, ERPs, accounting software, and third-party tools are available for maintaining data consistency.
Employee-first mobile app of factoHR is filled with features for attendance, claims, salary slips, and approvals — empowering staff on the go.
factoHR offers features that are best suited to modern businesses with a mobile app. This includes:
An all-in-one HR platform designed to automate workforce management processes.
